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Author Topic: Stay away from Autoplicity.com  (Read 3026 times)

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Offline Jack5885

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Stay away from Autoplicity.com
« on: April 18, 2013, 11:33:45 AM »
I ordered a pair of rear shocks for my X and they really screwed up my order. They shipped out within a day or two, which is perfectly reasonable. When the package arrived, it only contained one shock, no shipping invoice, and it was packaged in a box that was way too big for the Bilstein box inside. I sent out an email right away, and I have yet to hear a response 3 days later. Yesterday, another package arrived at my door from them. I thought it was the other shock, but when I opened it up, it was actually two shocks for a different car. Those shocks came with a shipping invoice that was addressed to someone in California, while the outside of the box was addressed to me. So right now, I have 1 rear shock for my Xterra, and 2 for another car. I paid for two Xterra shocks, and they screwed up big time.

I have yet to hear a response, and if I can't get in contact with them, I'll probably sell the two that don't fit and buy one that does and save a bit of money from the extra shock.

So stay away from Autoplicity.com!

On the bright side, the front shocks I ordred from AutoAnything, came in a nice package, with a shipping invoice, and on time. AutoAnything has pretty good prices and they were great.

Offline sunny1881

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Re: Stay away from Autoplicity.com
« Reply #1 on: April 18, 2013, 12:19:37 PM »
What a pita, did you call them? Im sure you'll get somewhere by calling them instead of email.

Offline AZ-Ted

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Re: Stay away from Autoplicity.com
« Reply #2 on: April 18, 2013, 12:59:20 PM »
That is a bummer.

FWIW, I have had really good experiences with The Shock Warehouse (www.shockwarehouse.com).  I have bought several pairs from them in the past.
2006 XOR; Titan Swapped; Fully Shrocked, etc., etc.
2013 Titan Pro4X:  A.R.E. "Z" series truck cap

Offline Jack5885

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Re: Stay away from Autoplicity.com
« Reply #3 on: April 21, 2013, 10:44:43 PM »
I looked up the part number and it looks like the two they sent me are for the front of a '94-'02 Dodge Ram 2500/3500.

Offline Slapshotking09

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Re: Stay away from Autoplicity.com
« Reply #4 on: April 21, 2013, 10:59:12 PM »
wow...

Offline Hammer (Avi)

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Re: Stay away from Autoplicity.com
« Reply #5 on: April 22, 2013, 11:15:53 AM »
neglect to mention the extra parts when you complain about your half order :)  I am sure those would move on ebay. 
PRG Advanced lift
Xoskel Sliders and Roof Rack
Full skids

Offline Jack5885

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Re: Stay away from Autoplicity.com
« Reply #6 on: June 25, 2013, 02:39:14 PM »
Over 2 months later, they still haven't sent the shipping sticker so I can send them back... I guess they dont want them anymore. Anybody want to buy some shocks for a '94-'02 Dodge Ram 2500/3500?

Offline sunny1881

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Re: Stay away from Autoplicity.com
« Reply #7 on: June 25, 2013, 02:49:50 PM »
Over 2 months later, they still haven't sent the shipping sticker so I can send them back... I guess they dont want them anymore. Anybody want to buy some shocks for a '94-'02 Dodge Ram 2500/3500?

Craigslist and sell those puppies.

xterra06

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Re: Stay away from Autoplicity.com
« Reply #8 on: June 25, 2013, 02:56:18 PM »
easy money!